HS
Hester S
1 reviews | Active since Apr 2017
19 Sept 2022, 19:43
Poor receprion
reception is poor to non existent along 2nd Avenue Pumula and this is not even during loadshedding. How is this possible. Vodacom clients are paying for services which they do not even get.
I suggest to attend to this
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Replies (2)
Vodacom's replyOfficial
20 Sept 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Sept 2022, 08:12Dear Customer,
Vodacom is aware that many customers around the country will be experiencing issues connecting to the network because of Loadshedding that is currently in place. Our towers do use batteries as a back up but these do have limited power and will eventually fail. We have put proactive measures in place to help mitigate the effects of widespread loadshedding. For instance, we have deployed generators at numerous sites across the country and are working as hard as possible to keep customers connected.
Regards, Vodacom Consumer Website Team
Vodacom is aware that many customers around the country will be experiencing issues connecting to the network because of Loadshedding that is currently in place. Our towers do use batteries as a back up but these do have limited power and will eventually fail. We have put proactive measures in place to help mitigate the effects of widespread loadshedding. For instance, we have deployed generators at numerous sites across the country and are working as hard as possible to keep customers connected.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2022, 08:12
Official
Dear Customer,
Vodacom is aware that many customers around the country will be experiencing issues connecting to the network because of Loadshedding that is currently in place. Our towers do use batteries as a back up but these do have limited power and will eventually fail. We have put proactive measures in place to help mitigate the effects of widespread loadshedding. For instance, we have deployed generators at numerous sites across the country and are working as hard as possible to keep customers connected.
Regards, Vodacom Consumer Website Team
Vodacom is aware that many customers around the country will be experiencing issues connecting to the network because of Loadshedding that is currently in place. Our towers do use batteries as a back up but these do have limited power and will eventually fail. We have put proactive measures in place to help mitigate the effects of widespread loadshedding. For instance, we have deployed generators at numerous sites across the country and are working as hard as possible to keep customers connected.
Regards, Vodacom Consumer Website Team
Best regards,