Poor Quality Product / Poor Customer Service

Poor Quality Product / Poor Customer Service <br> <br> The Vodacom Group Limited has been plagued with problems and new problems are constantly arising, even as old ones are not resolved. <br> <br> My Vodacom contract expired on the 5th October 2014 and a new contract was requested for 2 Gb data (anytime) plus 2 Gb of data night owl (12 am to 5 am) which included a Vodacom Smart Tab 3G for the sum of R129--00 per month.<br> <br> The Vodacom Smart Tab 3G was booked in for repairs for the five times within a period of six months and I think this is unacceptable especially when I am paying exorbitant subscription per month for a service which I cannot use.<br> <br> To resolve my complaint amicably to my satisfaction, the Vodacom Smart Tab 3G exchanged for another 7 inch tablet of a different make/brand and further and I want a refund of the exorbitant subscription per month I paid for the months the Vodacom Smart Tab 3G was booked in for repairs. <br>