1 reviews | Active since Jul 2016
Poor Poor Vodacom service received
<p>Contract cancellation qoatation recieved for my 2 numbers on Vodacom , Full amount paid to vodacom on 1 payment for 2 lines cancelled and my account number used as reference , also this was mentioned to Vodacom in the email and all dicuments sent to Vodacom . </p> <p>on 30th i was debited without authorization from myself , after 4 hours of dropped calls and being pushed from pillar to post from person to person no one helps at Vodacom , There call centre is the most usleless i have ever dealt with. So now i will simply reverse teh debit and they cadn contact me , as they are unwilling to assist .</p>
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Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
2 weeks on and issue still not resolved after being promiced i will be called back by 2 seperate consultants . what a joke Vodacom has become
2 weeks on and issue still not resolved after being promiced i will be called back by 2 seperate consultants . what a joke Vodacom has become
