MS
Mariza S
1 reviews | Active since Sept 2015
03 May 2021, 10:08
Poor poor service from Vodacom
I am currently overseas and yesterday I phoned Vodacom to confirm that my contract is cancelled. I now received an email stating that they converted my number to pre paid. I spoke to Reelis and she asked me if I want to convert to pre paid and I said NO!!! Poor service from Vodacom, I want my contract cancelled and NO prepaid.
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Vodacom's replyOfficial
03 May 2021, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team