N
Nkosingiphile
1 reviews | Active since Apr 2022
07 Oct 2022, 08:14
Poor poor service
Poor poor service from Vodacom Fibre ordered my fibre in July till today my line is not activated. They sent technicians from Vumatel into my house to install the fibre box 28 August till today my line is not activated I have been calling every week everyone keeps telling the same thing they will escalate it whatsoever I regret taking up this offer stay away from them
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Vodacom's replyOfficial
07 Oct 2022, 08:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team