AB
Amone B
1 reviews | Active since Dec 2021
01 Aug 2023, 07:33
Poor poor service
I phoned in and spoke with several consultants to cancel my contract. I asked many times to make sure that my last debit order will go of in July and they assured me that i wont be debited again. I asked them tonmake sure. He said it WILL NOT go off. And this morning the debit went through. I am so fed up with this company. If i could give them n minus review I would!!!!!
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Replies (1)Vodacom's replyOfficial
01 Aug 2023, 08:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2023, 08:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
