AB
Amone B

1 reviews | Active since Dec 2021

01 Aug 2023, 07:33

Poor poor service

I phoned in and spoke with several consultants to cancel my contract. I asked many times to make sure that my last debit order will go of in July and they assured me that i wont be debited again. I asked them tonmake sure. He said it WILL NOT go off. And this morning the debit went through. I am so fed up with this company. If i could give them n minus review I would!!!!!

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2023, 08:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team