Poor Poor Service and utter dissapointment

<p>I am disgusted in Vodacom I have had my cell phone number ********** 686 since cell networks started in SA.</p> <p>It was first Nedtel Cellular then moved to Nashua Cellular now with Vodacom ever since Vodacom took over I have had nothing but problems with them my line has been cut after I disputed DATA usage (speaking to other Vodacom subscribers seems as if I am not the only one!!!) I was on the RED pakage based on what the service sales person told me I would save money yeah right . I have been shoved from pillar to post my line has been unfiarly blocked and in the business that I am in the people reley on me been available and they know my number as I have had it for so long (SAPS,NPA,HAWKS).</p> <p>i FEEL THAT I HVE BEEN TREATED UNFIARLY BY VODACOM I HAVE TRIED TO DEAL WITH THE CALL CENTER AND THEY ARE RUDE AND UNSYMPATHETIC TO MY PLIGHT THEY BALME THE PHONE I HAVE TAKEN IT IN AND EVERYTHING DATA RELATED HAS BEEN SWITCHED OFF AGAIN I QUESTION WHAT IS THE USE OF A SMART PHONE IF ONE CANT USE THE INTERNET AND IN MY CASE I ONLY USED GOOGLE MAPS ON A WEEKEND I WAS IN CAPE TOWN AFTER VODACOM TOOK R2300 OFF MY ACCOUNT ONLY TO ME NOTIFIED ON THE MONDAY THAT MY DATA USAGE WAS FINISHED ??? THIS IS NOT THE FIRST TIME AND I MUST ADMIT VODACOM WERE HELPFUL THE PREVUIOS TIME BUT NOW IT HAS GONE TO THE EXTREME AND I DO APPOLOGIES TO THE CALL CENTER AGENTS WHO HAD TO TAKE THE BRUNT OF MY ANGER I REALLY DO.</p> <p> </p> <p>iN CONCLUSION i HAVE GOT MYSELF A PRE-PAID AND TRUST ME IT IS MORE MANAGABLE (I CANT UNDERTAND FOR THE LIFE OF ME WHY THAN A CONTRACT MAYBE THERE IS SOMETHING THE SERVICE PEROVIDERS ARE NOT TELLING US AS THE PUBLIC AS IT MAKES NO SCENCE THAT IT IS CHEAPER TO MANAGE A PRE-PAID THAT A CONTRACT??? I WILL FIND OUT WHY )</p> <p>i WILL DO MY BEST TO RAISE FUNDS (LOAN) TO PAY WHAT I OWE VODACOM TO AVAOID BEEN BLACLISTED BUT I AM REALLY DISSPOINTED IN THE OUTCOME AND KNOW THIS WILL FALL A "DEAF" EARS. </p>