POOR POOR SERVICE AND FEEDBACK NON EXCISTING

They do not deserve even 1 start . What terrible service . INTERNET offline on a daily bases . We are now offline 5 days in a row still nothing no feedback , no calls . Reported it on Friday the call Centre confirmed they will log a ticket , which they never did . Phoning after 3 days just to get a call center agent saying the ticket was never logged . AND SORRY NO ONE AVAIALABLE AS IT IS WEEKEND !!!!!!!!!!!!!!!! we pay 5 yaesr without missing i=one dt order for a 24 hour service yet if we need them they are not available over a weekend???? Then they claim to make it urgent and get it sorted Yet I HAD TO PHONE THEM AGAIN 27 hours later still no response not even anything frrom the it ? WE SIMPLY HAVE TO WAIT AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!