LN
Lawrence N

1 reviews | Active since Jun 2016

02 Sept 2016, 10:35

Poor Poor Service

<p>On the 13 May 2016 and 3 June 2016 I was debited with R70.32 and R119.00 for number ********** 057. This number was immediately cancelled and Vodacom agreed to reverse these amounts.I have been trying since May to have these amounts reversed. Come on Vodacom get a email address on your website with someone intellectual who can sort out problems. Customer Service have no indea what to do some refer me to legal outher to accounts other to cancellations. Even Telkom is more efficeint than this lot</p>

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2016, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,