1 reviews | Active since Jun 2014
Poor Poor Service
<p>I have been a prepaid customer of Vodacom for ages.I decided that I wanted to upgrade to a contract.I checked their online offers and app**** for a Samsung A3 LTE that was on promotion for R299 PM on Uchoose Flexi package.The consultant who called me back ,informed me that I dont qualify for it.I was told though that I do qualify for a list of other low end handsets also on Uchoose flexi.I was offered a Samsung J3 on Uchoose Flexi for R329 pm.The consultant told me that its the system that decides on what you qualify for and its even impossible for them,as consultants to explain.To spend R330 PM on a outdated handset that cost R2700 on prepaid is totally not worth it.Vodacom has become totally arrogant because of the market share they enjoy.With my credit record intact ,Im sure other network providers will jump at the opportunity to offer me a good deal.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
