RP
RENE P
1 reviews | Active since Apr 2012
02 Jun 2026, 12:50
POOR POOR SERVICE
01/06/2026 - Once Again My Fibre is Offline - You Debited my Account but I dont have any service, Been Struggling since the 24th of April 2026 with my Fibre line and Vodacom Fibre account. I WANT THIS RESOLVED and I Am Requesting a Downtime Credit. This is the Worst service ever since the 6 years that I have been with Vodacom Fibre - Refer to the following References: SR*** & SR***
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Vodacom's replyOfficial
02 Jun 2026, 14:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jun 2026, 14:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team