poor poor service.

I took a LTE contract, i've been having connectivity issues for a while now and the worse thing is that one can't really speak to a person at Vodacom, you're made to talk to a bot which obviously drops your call after not even getting what your issue is. I have been sending messenger on Vodacom's social media fb page, they take hours to come back and ask you 1 question. at the moment my internet has stopped working since last night, i reported this early this morning, and it's now after 14h00, i am still unable to work and no support whatsoever from Vodacom. i cannot work, but i will be expected to make payments come next month on this same account that is preventing me from making money.