RP
RENE P
1 reviews | Active since Apr 2012
25 May 2026, 07:33
POOR POOR SERVICE
SR*** - MY ACCOUNT IS STILL NOT SORTED - HAVE PHONED I HAVE LOGGED REQUESTS AND NO ONE COMES BACK TO ME, VODACOM YOUR SERVICE IS APPALLING, TO NON EXISTENT - PLEASE FIX MY ACCOUNT, AND PASS A CREDIT FOR NO FIBRE FOR MORE THAN A MONTH
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Replies (2)RP
RENE P's updateReviewer Update
25 May 2026, 07:38SR*** - INTERNET SPEED STILL SLOW, I HAVE PHONED AND COMPLAINED, SINCE YOUR SWITCH OVER TO VUMATEL, THE INTERNET SPEED IS SLOW, FIX MY INTERNET AND PASS A CREDIT FOR NOT HAVING INTERNET FOR MORE THAN A MONTH, YOUR SERVICE IS NON EXISTENT, TICKETS LOGGED 20TH AND 21ST OF MAY, TO DATE NO, BUT NO FEEDBACK.
RP
RENE P's update25 May 2026, 07:38
Reviewer Update
SR*** - INTERNET SPEED STILL SLOW, I HAVE PHONED AND COMPLAINED, SINCE YOUR SWITCH OVER TO VUMATEL, THE INTERNET SPEED IS SLOW, FIX MY INTERNET AND PASS A CREDIT FOR NOT HAVING INTERNET FOR MORE THAN A MONTH, YOUR SERVICE IS NON EXISTENT, TICKETS LOGGED 20TH AND 21ST OF MAY, TO DATE NO, BUT NO FEEDBACK.
Vodacom's replyOfficial
25 May 2026, 12:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 May 2026, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team