Poor poor service
Okay so now vodacom sent me a invoice chargeing me dubble after I already payde my acount cleary someone at vodacom does not like or is spitting because of me telling how I feel about vodacom and them commiting day light ******* can someone please explain this to because clearly vodacom only wants more money out of and one more thing why must I pay for a ****ing sim and line that I wanted cancelde and did not use for at least a year and a half of this go's on I will go to a nother cellular provider and vodacom can pay the remaining amount on my contacrt
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
16 Mar 2021, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2021, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
17 Mar 2021, 10:11Clearly vodacom does not want awenser me or they do not want help me in anyway at all but it is fine seeing as they are making enough money they can pay my account for the next 6 months and they can also pay me back for the year and half for the ather line I did not use thanks guys you are awesome
's update17 Mar 2021, 10:11
Reviewer Update
Clearly vodacom does not want awenser me or they do not want help me in anyway at all but it is fine seeing as they are making enough money they can pay my account for the next 6 months and they can also pay me back for the year and half for the ather line I did not use thanks guys you are awesome
's updateReviewer Update
17 Mar 2021, 12:36Still no awenser from vodacom
's update17 Mar 2021, 12:36
Reviewer Update
Still no awenser from vodacom
's updateReviewer Update
17 Mar 2021, 21:22Thank you for the laye call from the complaints department I am very thankfull for that
The thing is I am still angry why must I pay for sim and line that I did not use for the last year and half answer me that but vodacom cant and that is how there customer service and contracts work because vodacom only cares about money and not customers
The thing is I am still angry why must I pay for sim and line that I did not use for the last year and half answer me that but vodacom cant and that is how there customer service and contracts work because vodacom only cares about money and not customers
's update17 Mar 2021, 21:22
Reviewer Update
Thank you for the laye call from the complaints department I am very thankfull for that
The thing is I am still angry why must I pay for sim and line that I did not use for the last year and half answer me that but vodacom cant and that is how there customer service and contracts work because vodacom only cares about money and not customers
The thing is I am still angry why must I pay for sim and line that I did not use for the last year and half answer me that but vodacom cant and that is how there customer service and contracts work because vodacom only cares about money and not customers