KJ
Kevin J

1 reviews | Active since Mar 2011

01 Dec 2016, 16:31

POOR POOR SERVICE

<p>Refer my previous complaint. I am now trying since JUNE to cancel/downgrade a contract that expired in July. Finally something happened last night at 18h00. My phone is now dead, not registered on any network. I tried to call vodacom. I mailed the guy that previously helped me. I am now without my number (and they stole my airtime and remaining minutes/data) Very dissapointed. POOR!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,