MS
Mariza S
1 reviews | Active since Sept 2015
10 May 2021, 05:34
POOR POOR POOR Service
I recently cancelled my Vodacom contract. Then I received an email stating that I am on prepaid now and now I received an INVOICE for the month of May, although my contract was cancelled the end of April 2021. WHAT must I do to stop my Vodacom contract?????
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Vodacom's replyOfficial
10 May 2021, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team