GL
Gerhard L
1 reviews | Active since Apr 2017
06 Feb 2020, 18:55
Poor poor poor service.
Since my last 3 complainants no one form Vodacom contacted me per rep**** mail that a consultant will be in contact soon.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Feb 2020, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Feb 2020, 17:47Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic conversation, your query is now resolved.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic conversation, your query is now resolved.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2020, 17:47
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic conversation, your query is now resolved.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic conversation, your query is now resolved.
Regards,
Vodacom Consumer Website Team