1 reviews | Active since Feb 2017
Poor poor poor customer service!
<p>Vodacom is advertising on a lot of sites about this "double your data" if you buy data bundles on the "my vodacom app".. I bought 2gb of data on the february 2017, never received any freedata as advertised, I did lay a few complains on their facebook page aswell as hellopeter,waited 72hours for a response from vodacom.. Vodacom customer services phoned me and promised me 5gb of data for the inconvenience from their side (got the call recorded) as proof.. Today 18 february I receive (1gb valid for 3 days), that is even less than what I was actually suppose to get with the double your data promo, and then only valid for 3 days???? Really??? I am now sick and tired a false promises from vodacom, and please dont advertise promo if you cant deliver...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
