HSLD
Hester St Leger Denny

1 reviews | Active since Aug 2017

02 Sept 2020, 13:40

POOR POOR POOR

I am totally fedup with VODACOM. App**** for a tablet contract last week Monday, 24 August 2020. Deal was approved and still I am waiting. received 2 calls from a Durban number on Friday and then the phone dies after the first ring.....This tell me that no one wants to work. One calls 082 178 44 without any joy. Just let you hold for ages and never call back. Lungile the person who is suppose to call back....just never does. I really think its time for people to go back to work and not sit at home and not do what you are supposed to do. Lovely way of having a holiday and not giving service. It seems like no business in this country has any respect for customers. Goodness where has the service levels gone to. Hester Denny

0
Replies (2)
Vodacom
Vodacom's reply02 Sept 2020, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
HSLD
Hester St Leger Denny's update02 Sept 2020, 14:29
Reviewer Update
Thank you