Poor Poor Customer service

Item: Vodacom
Rating: 1
Author: Nashlee M

Anyone who wants to take Vodacom insurance,,, please dont!!!!! Useless insurance, I even cancelled it - now for the third time, still not cancelled, it tells me that the consultants think im a fool, I am about to cancel all my contracts at Vodacom, They taking money every month, but im not getting any service

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Mar 2026, 07:56

Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team

Vodacom's reply09 Mar 2026, 07:56

Official