fJ
frans J

1 reviews | Active since May 2014

26 Mar 2017, 20:21

poor poor customer respons on querries

<p>come on vodacom , what;s the use having a respons by issuing a referance number but never followa it up</p> <p>why dont you guys rather asked your loyal customers that supported you since you were small and unknown to go to another supplier instead of just ignoring us</p> <p>becarefull youre not far away from having losses on balance sheets like the opposition if you treat youre customers so poorly</p>

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2017, 08:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,