1 reviews | Active since Dec 2017
Poor poor assistance from all departments
Called 17 times over a period of 4 days and no one can assist me
I so easy just HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! In my area there is no cellphone voice, meaning I cant cal or collect calls from anyone and so cant ANYONE ELSE !!!!! I called, spoke to supervisors, Managers and well that excuse for a customer care you have an no one could help. I also keep getting put on hold and transferred and within the transfer get cut of OR THE PHONE GETS DROPPED IN MY EAR. I logged several calls of 4 day period. HOW HARD CAN IT BE!!!!
MY location ...:The Kingdom Resort, R556 north west Rustenburg SOUTH AFRICA My problem ... Well already stated and several calls logged
Please we need Help... we have a business to run and so does certain guests on the resort. WE are getting complaint form the whole area so please get to it
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Liam,
I have handed your query over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Dear Customer,
Dear Liam,
I have handed your query over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Dear Customer,
