WS
Wilme S
1 reviews | Active since Nov 2018
27 Oct 2019, 00:45
Poor personalised service!
Extremely frustrated with poor personal service! I am trying to cancel a contract that has not been used for a year and I have not been able to do it. Cannot cancel my debit order, keep on being redirected and not getting personal help from their website.
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Vodacom's replyOfficial
28 Oct 2019, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2019, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team