HL
Heather L
1 reviews | Active since Jun 2020
25 Jun 2020, 07:20
POOR PATHETIC SERVICE
It has taken vodacom 5 days to lift a,suspension on my line which is still not resolved and this was their mistake as my account is up to date, I am,sick and tired of battling to get my suspension lifted.Refer I***.
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Vodacom's replyOfficial
25 Jun 2020, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jun 2020, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team