AB
Abdurragiem B
1 reviews | Active since Apr 2011
19 Sept 2023, 10:44
POOR & PATHETIC SERVICE
I chatted to 2 online consultants regarding going into the Vodacom app because it cuts out and closes. They chose not to assist but send me from pillar to post. The Vodacom customer service e - mail is inactive and refers 1 to Tobi, who is just so inaffective. The service from the consultants is POOR & PATHETIC!!!! They require training in CLIENT ETTHICS, AS THEY have NONE!!!!!
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Replies (1)Vodacom's replyOfficial
19 Sept 2023, 11:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2023, 11:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
