MD
Mthobisi D
1 reviews | Active since Sept 2017
22 Dec 2024, 16:44
POOR, PATHETIC, AND USELESS VODACOM COMPLAINTS DEPT.
Vodacom and their CEO's office has no ethics, it almost 3 Months now and my issue of a lost Cellphone is still not resolved. They keep on clearing hello peter complaints without even contacting me.
Can at least complaints manager contact me regarding my complaints.
The are constantly charging me for a phone that i don't have and for Insurance that does not even helping me currently.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Dec 2024, 08:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Dec 2024, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
