POOR PATHETHIC SERVICE

This is the 2nd time this month I have to report Vodacom. After speaking to the collections department of an account that is not in arrears and confirming from her side that everything is ok, I today again have to face Vodacom telephonically to cancel contracts just to confirm that my account is in arrears. This has now becoming a challenge and for more drastic steps as I am not paying for services that I wanted to cancel on the 1st of November 2023 already. The time, effort and money thrown away after this company is just not worth my while anymore after many years of being with them. Nobody seems to be able to provide a proper service at Vodam or are not competent to do their work. I need ba manager to immediately contact me to cancel each and every contract with immediate effect.