JG
Jason G
1 reviews | Active since Nov 2022
22 Nov 2022, 18:30
Poor overseas customer service
I live overseas and have kept my mobile number for a few years, however now I would like to cancel the account. However, the customer service is so bad that no one will help me to do this. Instead, just put me on to different email addresses to try to cancel and no one replies. Can anyone help?
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Vodacom's replyOfficial
23 Nov 2022, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team