NP
Neale P
1 reviews | Active since Feb 2011
11 Sept 2020, 10:04
Poor online upgrade experience
Upgraded my contract on the 19th of August, and was told that the phone and tablet on offer would be delivered within 5 to 7 working days. I have not received it, and have followed up multiple times without a final answer - I keep getting told that they don't have stock of the tablet and cannot deliver the phone separately. Vodacom, please get your house in order.
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Vodacom's replyOfficial
11 Sept 2020, 10:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Sept 2020, 10:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,