PH
Peter-John Hammerse
1 reviews | Active since Apr 2021
07 Dec 2022, 10:27
Poor online service from vodacom
Not impressed with there online service. Took out a contract 2 months ago, ive received the wrong devices, took them 3 weeks to collect them. Told me the new device will be sent back to me and still haven't heard from them BUT YET they jave deducted the devices money from my account........ Will not recommend!!
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Vodacom's replyOfficial
07 Dec 2022, 12:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2022, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team