MJ
Mario J
1 reviews | Active since Feb 2020
16 Sept 2026, 11:52
Poor online experience with Vodacom online
I placed an order online for a Samsung Galaxy S26FE yesterday.I then phoned them to cancel the order with immediate effect. To my disgust the told me it cannot be done with immediate effect and I have to wait 48 hours for confirmation. In the meantime I cannot apply for a better offer because this order is on hold. It would seem to be a disaster to deal with Vodacom online.
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Vodacom's replyOfficial
16 Sept 2026, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2026, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team