SB
Suzette B

1 reviews | Active since May 2012

19 Mar 2015, 13:45

POOR / NO SIGNAL IN TARKASTAD, EASTERN CAPE

Numerous complaints have been submitted by Vodacom customers in Tarkastad - all complaints have to be sent in to [Email Removed] - only to get a reference number and NO action taken!<br> We've been battling for 4 - 5 months - phoning, sending e-mails, with nothing done from Vodacom. We are bound by contracts (that we honor) and Vodacom just doesn't care!!! How are we meant to do business like this? Vodacom is most definitely one of the most expensive networks, if not the most expensive and we get NO SERVICE - we cannot carry on like this!<br> We need a contact person - actual name and number - that will be able and willing to assist! <br>

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2015, 16:57
Official
Hello S Botha,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites