Poor New Business

I have app**** for a contract with 4 weeks ago, I was assisted by Londiwe Maseko. two weeks later after I made a follow up on the delivery of the phone, I was told that I had to EMAIL my id copy, three weeks later, I had no feed back from the email. 5 days ago, I resent the id copy to the same person with no response. On Monday 19th August, I contacted the call centre, and one consultant said she will ask the person in handling my account to contact me. 20th August, I called again, they say Londiwe is still busy, she will contact me. This is poor customer service and I am disappointed in this lady.