1 reviews | Active since Nov 2015
Poor Network Signal
I called customer services to complain, again, about the signal in my area. I was given the following address to make a complaint but I received a response saying that the delivery has failed. Below is the copy of my complaint. I have no other way of voicing this complaint:<br> Good day<br> <br> I have made several complaints to your customer services department regarding the inability to make and receive calls, to remain connected, to hear the other party and for the other party to hear me.<br> <br> This has been an ongoing issues for well over two years already.<br> <br> I have 4 contracts with Vodacom, and the company does absolutely nothing to help with this situation.<br> <br> I run a business and rely on my mobile services heavily.<br> <br> I can only speak in one place within my premises and if I dare move, the call becomes inaudible or drops or both.<br> <br> This is very frustrating, and I am reaching a point where, if this issue is not fixed, possibly by way of Vodacom boosting my signal, I am about to call for early termination of all my contracts in accordance with the provisions of the CPA.<br> <br> I reported this issue once again today, reference no: ***.<br> <br> Please can someone help me in this regard.
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
