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1 reviews | Active since Nov 2015

03 Nov 2015, 10:55

POOR NETWORK SERVICE

If I knew what I know now I would have never bought a data contract with Vodacom as the network service as is BAD / POOR and always offline whilst you are busy downloading and you have to restart all over again when the signal is back !<br> That way they make extra money as you have to buy more data bundles - makes me sick as last month I spend a fortune on data bundles when I downloaded Windows 10 as I had to download it 14 times as before it was finished the signal is gone<br> Now I sit with a contract for 2 years with a supplier that cannot deliver ?<br> Try and contact them is like the KGB - everything remains a secret and nobody cares <br> Just thought I will share my FRUSTRATION !<br> <br> Because my number is permanently on the network I request requests by mail - NOTHING<br> <br> Shame on Vodacom who claims they are the best ?<br> <br> I stay in Naauwpoort on a farm near Witbank

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2015, 12:00
Official
Hello Kokkie1955,

We are currently investigating this matter and will make contact with you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,