Poor network reception chowed my data

On Saturday the 21st of May 2022 there was absolutely no reception on my phone from around 3pm. This resulted in me loosing my 500mb daily data which I had bought.

As an unemployed person, getting airtime to buy data is a big task, thus I bought airtime and bought 500mb data. This data I predominantly use for job hunting. So after I purchased the data, about 10minutes later,there was absolutely no network coverage. I kept restarting my phone, rebooting the network until I eventually gave up around 23:15. I stayed up hoping that the reception would come back because I do not have anymore money to purchase data again.. unfortunately I waited in vain, meaning that I lost the money I purchased the data with, this is very frustrating and hurtful because I am unemployed and every cent that I get counts.

I would therefore like a refund of my data please. This data is vital to me and I can't just loose it like that.

If I had known that there wouldn't be network coverage for a certain period then I wouldn't have purchased the data in the first place.

This is honestly the 1st time which I experienced this as network reception has never been an issue which is why I was left shocked, disappointed and very frustrated.

Lesego Thage