NK
Naushad K
1 reviews | Active since Jul 2020
20 Apr 2026, 10:52
POOR NETWORK FROM THE FALSE ADVERTISED VODACOM
I logged network issues on the 27th of March 2026, vodacom did nothing to help me. When i called this matter was not even touched. It was escalated so many times and to date no further feedback. I keep calling vodacom they keep promising me someone will call me, but no one ever does. I want my service cancelled and i will not pay any penalties or be inconvenienced.
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Replies (2)
Vodacom's replyOfficial
20 Apr 2026, 12:07 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2026, 12:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
NK
Naushad K's updateReviewer Update
21 Apr 2026, 12:08Good Day, since my chat. I was called, i asked for a clear resolution they lady said she will call back. Nothing as of yet. I get a message now to say my ticket was closed! The matter is not resolved, so why is it closed?
NK
Naushad K's update21 Apr 2026, 12:08
Reviewer Update
Good Day, since my chat. I was called, i asked for a clear resolution they lady said she will call back. Nothing as of yet. I get a message now to say my ticket was closed! The matter is not resolved, so why is it closed?