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Kristo E

1 reviews | Active since Feb 2012

26 Mar 2020, 10:16

Poor Network

Have been a customer for 4 years.

They keep adding paid content services without your consent that you have to pay for.

The network quality is poor, dropped calls and poor voice quality.

It is always a struggle to get an invoice from them, web self service is down mostly.

Would strongly recommend any other network.

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team