JM
Jean-Jacques Mare
1 reviews | Active since Aug 2015
06 Oct 2015, 13:52
Poor Network Coverage - Receiving No Attention
A complaint was lodge regarding poor network and data cover in the Chris Hani Street, Onverwacht, 0557 on the 27th of July 2015 (Re # S3-8BV2U-UAMQU).<br> <br> On the 2nd of September the client contacted the customer line to again raise the concern highlighting that the problem still persists. <br> <br> To date no feedback or attention has been given to the problem.<br> <br> When the client opened the contract with Vodacom it was specifically requested if the area has proper network and data coverage. Where the consultant assured him that there is. Only for the client to find out that this is not the case after moving here.<br> <br>
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Replies (1)Vodacom's replyOfficial
06 Oct 2015, 14:21Hello JJMare,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2015, 14:21
Official
Hello JJMare,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
