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Paulina M
1 reviews | Active since Dec 2020
05 Jan 2021, 15:15
Poor network coverage
Pathetic service, escalated my query last week, still not resolved.
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Replies (3)
Vodacom's replyOfficial
06 Jan 2021, 08:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2021, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Paulina M's updateReviewer Update
08 Jan 2021, 15:44The issue is still not resolve. I'm still struggling to work due to extreme poor network, today is the 3rd day since I have receive that message regarding server towers. The network light on my router is constantly red and orange. It this going to take a month to resolve?
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Paulina M's update08 Jan 2021, 15:44
Reviewer Update
The issue is still not resolve. I'm still struggling to work due to extreme poor network, today is the 3rd day since I have receive that message regarding server towers. The network light on my router is constantly red and orange. It this going to take a month to resolve?
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Paulina M's updateReviewer Update
14 Jan 2021, 08:17I am still waiting for feedback. No one contacted me and the issue persists. I cannot connect, the network is very poor.
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Paulina M's update14 Jan 2021, 08:17
Reviewer Update
I am still waiting for feedback. No one contacted me and the issue persists. I cannot connect, the network is very poor.