NB
Ntukuloga B
1 reviews | Active since Oct 2015
04 Jan 2017, 15:50
Poor network coverage
<p> ********** 254</p> <p>I have been having network coverage problem around my area and I have been reporting it for more than six months now. All they say to me is they will send a technician to check the problem but they nevery did. All I get is missed calls without my phone ringing. This us affacting my business badly. Please help me sort thing problem and to hold Vodafone accountable as my complain always ends up in vain </p>
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Replies (2)
Vodacom's replyOfficial
04 Jan 2017, 16:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2017, 16:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jan 2017, 09:56This serves to confirm that we have received your Customer Escalation.
Our Network Team will review and revert back to you directly, for more detail and any updates they would become your single point of contact.
Best regards
Elroy
Best regards,
Vodacom's reply05 Jan 2017, 09:56
Official
This serves to confirm that we have received your Customer Escalation.
Our Network Team will review and revert back to you directly, for more detail and any updates they would become your single point of contact.
Best regards
Elroy
Best regards,