SR
Sarah R
1 reviews | Active since Mar 2009
26 Feb 2016, 12:15
Poor network coverage
On the 29 Jan I logged a network coverage issue and got this ref: S3-GK13K-K462V. Days later someone phoned me and promised that the issue will be looked into and will update me. I have Note 5 which suppose to have 4G LTE connection but to my suprise I don't get the joy of LTE/4G. I restart my phone more than once a day to get my email, sometimes I also miss phone calls because of no network coverage.
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Vodacom's replyOfficial
26 Feb 2016, 13:56Hello mokwans,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply26 Feb 2016, 13:56
Official
Hello mokwans,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team