mB
mahesh B
1 reviews | Active since Aug 2011
01 May 2021, 03:51
Poor network coverage
I’ve been a loyal Vodacom customer since 1995, my average spend is R6000 a month and sad to say it but their service is dropping. Over the last few weeks my fibre line has been losing signal and now I see my cellular network is also acting up. It seems Vodacom network signal is dropping low almost the same as Telkom.
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Replies (2)
Vodacom's replyOfficial
01 May 2021, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 May 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 May 2021, 14:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply04 May 2021, 14:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,