Poor Network Coverage
I stay in Rouxville in Kuilsriver now for 6 months. There is hardly any network coverage on vodacom here. So the landlord told me people in rouxville have been complaining for 13 years about this but that Vodacom just dont care to do anything about this. I am very lucky if I can phone and speak for 1 minute without being cut of due to a lost signal and 99% of the time I cannot speak on the phone when at home. I have tell everyone to send whatsapp as I dont have vodacom coverage in my area. I am confused how vodacom dont care to do something about this.
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Replies (3)
Vodacom's replyOfficial
18 Dec 2018, 16:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2018, 16:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Dec 2018, 09:46Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you but the number was unavailable. Please inform us if you need any further assistance. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2018, 09:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you but the number was unavailable. Please inform us if you need any further assistance. Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
20 Dec 2018, 15:00Hi. I was driving when you called. No need to chat to me. It is something you need to fix. There is hardly any network coverage in Rouxville, Kuilsriver. Is something going to be done about this?
's update20 Dec 2018, 15:00
Reviewer Update
Hi. I was driving when you called. No need to chat to me. It is something you need to fix. There is hardly any network coverage in Rouxville, Kuilsriver. Is something going to be done about this?