TS
Tony S
1 reviews | Active since Aug 2018
07 Aug 2018, 22:49
Poor network coverage
I am not happy at all with the service from Vodacom.I just want to port my number to Mtn.They confirmed that there is an issue with one their towers in Wadeville since last week Thirsday,What have they done about it because i am still having a bad network coverage.the signal now its 1 bar.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Aug 2018, 06:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Aug 2018, 06:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Aug 2018, 12:06Hi Tony
Thank you for taking the time to raise your complaint with our team.
I have now handed your query with Ref *** over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,
Vodacom's reply08 Aug 2018, 12:06
Official
Hi Tony
Thank you for taking the time to raise your complaint with our team.
I have now handed your query with Ref *** over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,