Poor network coverage

Hi Vodacom,

this is the second time I'm reporting very poor network coverage in this area, the first time I was contacted and provided all the necessary information to the technical team, this issue was not resolved adequately and was left just bearable. its ridiculous that you are unable to adequately resolve a small dead zone to improve coverage.we literally sit with one bar of cell coverage, maybe 2 bars. the last time I reported this there was no indication if anyone actually took the time to come to site and investigate. we are well within a coverage area surrounded by Vodacom towers, please advise?