Poor network coverage

Item: Vodacom
Rating: 2
Author: Johan F

The network coverage where I stay is poor to non existing. If I want to make a call I must go out of my house, sometimes out of the complex. If I didn't have fibre then I wouldn't have been able to use my phone at all. I think it is really time that Vodacom do something about their network

Helpful (0)

Replies (1)

Vodacom's replyOfficial

25 Oct 2023, 07:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Oct 2023, 07:41

Official