SK
Susan K
1 reviews | Active since Sept 2023
12 Oct 2023, 09:46
Poor network connection, unsatisfactory results from their personnel
On 13 September 2023 I logged a complaint about the poor network coverage in Waterval Boven. It's almost a month later and there still isn't any improvement at all. It seems tat I should start looking for an alternative service provider and say good bye to Vodacom, after being a customer for about 30 years
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Vodacom's replyOfficial
12 Oct 2023, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2023, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team