SK
Shawn K

1 reviews | Active since Mar 2024

12 Jun 2025, 12:04

Poor Network connection

I'm extremely disappointed with the network connection provided by Vodacom Network in Mpumalanga, Warburton, Jesseville. The service is consistently poor, with frequent dropped calls, slow data speeds, and unreliable internet connectivity.

As a resident of this area, I expect a reliable network connection for work, communication, and entertainment. Unfortunately, Vodacom Network has failed to deliver on these basic expectations. The network is often unavailable, and when it is, the speeds are painfully slow.

I've tried to troubleshoot issues, but the problems persist. I've also reached out to customer support, but the responses are slow, and the solutions offered are often ineffective.

Given the importance of reliable network connectivity in today's digital age, I'm shocked that Vodacom Network can't seem to get it right. Until they improve their service, I would advise others to explore alternative options.

*Rating Breakdown:*

- Network Reliability: 1/5 - Data Speeds: 1/5 - Customer Support: 1/5

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2025, 13:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team