poor network and service

<p>Hi.On Friday night,the 19th of Aug I purchased a once off 250mb data bundel from Vodacom to update my playstations software thru my cell phone device as a wifi connection. The update ran 21% of the upgrade then stoped.I thirst thought it might be the connection from phone to playstation. So I restarted my upgrade keeping a close eye of course for it not to occur again. During the second time I saw my phone losing service from full hsdpa down to no connection at all. Once again losing my update and leaving me with 27mb. So I phoned the service sentre to see what they can do regarding the issue like refund me or just compasating the 250mb again. Cant do anything. When requesting for a ref for the call they could not give one neither could the person after saying she can give me her name and time to use as a ref assist me with her desk nr or what call center she was at. Leaving me with not really much to work on for a ref. I stay in the Gansbay area and surely for a town like ours I cant see why they cant upgrade the network as it is a town that is busy growing and being the leaders in our country for cellular networks. So it seems once again that the customer loses because of poor service delivery witch gets paid for.</p>